About Us: Your Trusted Source for Fresh Dry Fruits Across Pakistan Since 2001
Welcome to Mahinz, a pioneer in providing the finest quality fresh dry fruits to our valued customers throughout Pakistan. With a legacy spanning back to 2001, we have established ourselves as a reliable and dedicated supplier of premium dry fruits that enrich your life with natural goodness and exceptional flavors.
Our Journey: Since our inception, we have been committed to sourcing the highest quality dry fruits from across the globe. Our journey started with a vision to bring health, taste, and convenience to your doorstep. Over the years, we have grown and evolved, consistently improving our processes to ensure that every dry fruit we offer meets the strictest standards of quality, freshness, and flavor.
Quality Assurance: At Mahinz, quality is our topmost priority. We understand that dry fruits not only need to taste great but also provide essential nutrients. That’s why we have established stringent quality control measures. Each batch of dry fruits undergoes rigorous testing and inspection to ensure they meet our high standards. We take pride in offering you nothing but the best.
Wide Range of Varieties: Our diverse selection includes a wide array of premium dry fruits, including almonds, pistachios, walnuts, cashews, raisins, apricots, dates, and more. Whether you’re looking for a healthy snack, an ingredient for your culinary creations, or a delightful gift, we have something for everyone.
Convenience at Your Doorstep: Understanding the busy lifestyles of our customers, we have streamlined our ordering and delivery processes to provide you with the utmost convenience. With just a few clicks, you can explore our collection, place your order, and have your favorite dry fruits delivered right to your doorstep anywhere in Pakistan.
Customer-Centric Approach: Over the years, we have built strong relationships with our customers based on trust, reliability, and exceptional service. We value your feedback and continuously strive to improve our offerings to meet your needs. Our dedicated customer support team is always ready to assist you, ensuring your experience with us is smooth and satisfying.
Sustainability and Ethics: We are committed to ethical sourcing and sustainable practices. Our partnerships with responsible suppliers ensure that the dry fruits you receive have been cultivated, harvested, and processed with care for the environment and the communities involved.
Join Us in the Journey: As we continue our journey of providing premium dry fruits to you, we invite you to be a part of it. Discover the natural goodness and richness of our fresh dry fruits and experience a healthier and tastier lifestyle.
Thank you for choosing Mahinz as your trusted source for fresh dry fruits. We look forward to serving you with excellence for years to come.
Sincerely,
Marjan Atta Founder, Mahinz Fresh Dry Fruits [WhatsApp: +92-333-7835359]
Refund and Return Policy
At Mahinz, we value your satisfaction and strive to provide you with the finest quality fresh dry fruits. However, we understand that there might be instances where you may need to return or seek a refund for your purchase. Please read our refund and return policy carefully to understand your options.
1. Returns: If you are not entirely satisfied with your purchase, you may initiate a return within 3 days from the date of delivery. To be eligible for a return, the following conditions must be met:
- The items must be in their original packaging and unopened.
- The items must be in the same condition as when received.
- You must provide valid proof of purchase or order number.
2. Refunds: Upon receiving and inspecting the returned items, we will notify you about the status of your refund. If your return is approved, a refund will be processed to your original payment method within 7 working days. Please note that the shipping fees and any applicable taxes will not be refunded.
3. Damaged or Defective Items: If you receive items that are damaged or defective, please contact our customer support team within [number of days] days of delivery. We may require photographic evidence of the damaged items. Depending on the situation, we will offer you a replacement or a refund.
4. Exchanges: Unfortunately, we do not offer direct exchanges for returned items. If you wish to exchange a product for a different item, please follow the return process and place a new order separately.
5. Return Shipping: You will be responsible for covering the shipping costs for returning the items. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of the items. We are not responsible for items lost or damaged during the return shipping process.
6. Non-Returnable Items: Certain items, such as perishable goods, personalized items, and items that have been opened or used, are non-returnable.
7. How to Initiate a Return: To initiate a return, please follow these steps:
- Contact our customer support team at attasumaal@gmail.com or WhatsApp message at: +92-333-7835359 to notify us of your intent to return.
- Provide your order number and details of the items you wish to return.
- Our customer support team will guide you through the return process, including providing the necessary return address.
8. Contact Us: If you have any questions or concerns about our refund and return policy, please feel free to contact our customer support team at attasumaal@gmail.com or you may use the Contact Form above. We are here to assist you and ensure that your experience with Mahinz is positive and hassle-free.
Please note that this refund and return policy is subject to change without notice. It is recommended to review this policy periodically or before making a purchase.
Sincerely,
Marjan Atta Founder, Mahin Fresh Dry Fruits [WhatsApp: +92-333-7835359]